LEGAL REFERENCE

b9 app mein aapki nigrani qanun ke mutabiq

Hamara privacy policy saaf aur seedha hai. Jab aap JazzCash, Easypaisa, SadaPay ya Raast ke zariye account khol kar khel khelte hain, aapka naam, address aur payment ki...

Aapka malomat sirf zaroori jagah parPayment details encrypted rehte hainKoi bhi ad-hoc farookht nahin

Lobby dekho Read FAQ

Hamara privacy posture Pakistan ke liye banaya

b9 app mein aapka data collection seedha aur limited hai. Jab aap account khol kar JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, hamara server sirf wo information rakhta hai jo withdrawal verify karne ke liye zaroori hai — naam, phone, aur payment ID. Aapka game history aapke account ke andar rehta hai aur kisi bhi teesre farokht ke bagair visible

nahin hota. Jahan local qanoon ijazat deta hai wahan ham ye rules follow karte hain. Account deletion ke request par, ham aapka sabhi personal data 90 din mein hata dete hain, sirf tax aur legal records ko chhod kar.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

POOCH O SULH KAR

Privacy ke sawaal ke liye hamse rabta kijiye

Team online

Email Support

Aapka privacy sawaal ya data deletion request [email protected] par bhejiye. Hamara team 48 ghante mein jawab deta hai aur aapke request ko talqin se samjhta hai.

In-App Message

b9 app lobby mein 'Help' section khol kar sidhe hamse baat kijiye. Chat window mein aapka privacy concern likha aur hamara team fauran handle karega.

Account Settings

Apne account ke Privacy tab mein jaiye, apne data download ya deletion ka option dekh sakte hain. Kisi bhi time aapka malomat extract kar sakte ho.

BHAROSA KI BUNIYAD

Privacy policy hamari taraf se clear aur verified

Encryption Standard

Hamara server aapka JazzCash, Easypaisa, SadaPay aur Raast payment detail ko SHA-256 encryption mein rakhta hai. Kisi bhi network par ye data plain text mein travel nahin karta.

Regular Audit

Hamari privacy policy har teen maah mein third-party security team se check hoti hai. Unka report public nahin par hamari andar ki team follow-up karti hai.

No Cookie Tracking

b9 app tumhare browser history ya third-party ad networks ko nahin dekhta. Hamara analytics internal hai — sirf account behavior ke liye.

Data Minimalism

Jis malomat ki zarorat nahin hai ham woh nahin maangta. Aapka job, education, ya social media ID kabhi request nahin hota.

Withdrawal Verification

Jab aap Raast, SadaPay ya JazzCash se paise nikalna chahte ho, ham sirf aapka ID aur phone se match karte hain — aur kuch nahin.

Pakistan-First Compliance

Hamara policy Pakistan ke data protection norms ke mutabiq likha hai. Supported ilaqon mein local regulations ko hamesa priority milti hai.

b9 app privacy policy kaise alag hai

Seedha Likha	Koi bhi legal jargon nahin — sirf urdu mein likha sabkuch jo aap samjh sakein.
Payment-Centric	JazzCash, Easypaisa, SadaPay aur Raast users ke liye security step-by-step likhe hue hain.
No Third-Party Sell	Hamara data kabhi marketing companies ko nahin jata — farookht sirf account verification ke liye.
Deletion Guarantee	Account close karne par aapka sab personal malomat 90 din mein delete ho jata hai, verified.
Transparent Logs	Aap apne account settings mein dekh sakte ho kab, kahan aur kis device se login hua.
Local Support	Privacy sawal roman urdu mein ask kar sakte ho aur urdu mein hi answer milta hai.
Update Notification	Jab bhi policy badal ho, in-app alert aata hai aur naye terms ko accept karna pad ta hai.

b9 app ke privacy features jo har din kaam karte hain

Session Timeout

Agar 15 minute tak koi activity nahin to aapka session automatically logout ho jata hai. Cyber cafe ya shared device mein ye zaroori hai.

Login History

Har login ka record aapke account mein save rehta hai — device type, location, time. Agar koi alag se login dekho, password change kar sakte ho.

Two-Factor Verification

JazzCash, Easypaisa, SadaPay ya Raast se withdrawal ka time, hamara system aapke registered phone par OTP bhejta hai.

Privacy Dashboard

Settings mein 'Privacy Center' mein jaiye aur dekh sakte ho aapka kaunsa data store hai, kab tak, aur kaise delete ho sakta hai.

Payment Masking

Account statement mein JazzCash, Easypaisa, SadaPay aur Raast ka last 4 digit hi dikhta hai — pura number nahin.

Annual Report

Har saal hamara team aapko email kar ke bataata hai aapka account ne kitna malomat collect kiya aur kaise use hua.

Privacy policy ke bare mein sab se zyada puche jaane vale sawal

Nahin. Hamara server sirf payment gateway ke through check karta hai aur confirmation ID save karta hai. Aapka JazzCash password ya Easypaisa pin hamara server kabhi nahin dekhta aur nahin store karta.

Account delete karne par aapka personal data — naam, phone, address — 90 din mein hamara database se hata diya jata hai. Game history aur withdrawal receipts compliance ke liye 5 saal stored rehti hain lekin aapka naam un se linked nahin hota.

Nahin, kabhi nahin. Aapka game history sirf aapka account mein rehta hai. Marketing, analytics ya advertising companies ko koi bhi access nahin hai. Sirf internal team verify karta hai agar dispute ho.

Aapke account dashboard mein sirf aapko withdrawal history dikhi rehti hai — kaunsi tarikh, kitni amount, aur last 4 digit of receiving account. Puri details sirf aapke Raast app mein hote hain.

Nahin. b9 app mein koi bhi third-party ad network nahin hai. Hamari analytics sirf internal tracking ke liye hai — aapka game preference, login time, etc. — aur ye kisi bhi bahar ki company ko kabhi nahin jata.

Jab bhi policy update hota hai, aapke account par in-app notification aata hai. Aap 7 din mein naye terms ko read kar ke accept kar sakte ho. Accept na karne par account temporarily blocked rehta hai lekin data hata nahin jata.

Support ticket mein sirf aapka transaction ID likha jata hai, aapka full payment detail nahin. Hamara team internally verify karta hai — customer ko kabhi puri details nahi share karte jab tak zaroori na ho.